Question 1

Where do Clove Street products ship from?

Accepted Answer

US orders ship from our fulfilment warehouse in the United States. EU orders ship from our fulfilment warehouse in Spain. Every product page shows the correct origin and delivery estimate for your region.

Question 2

How long does delivery take?

Accepted Answer

US: 3–7 business days. UK & EU: 3–8 business days. Rest of world: 7–14 business days. You'll get a tracking email as soon as your order leaves the warehouse.

Question 3

Can I mix products from both warehouses?

Accepted Answer

Yes. You can buy anything in the catalogue regardless of your region — items simply ship from wherever they're stocked. Mixed orders may arrive in two shipments, and checkout quotes the real cost of each.

Question 4

Do you offer free shipping?

Accepted Answer

Orders over $60 / €65 ship free. Otherwise shipping is quoted live at checkout from your address and the real weight of your order, so you only pay the actual delivery cost.

Question 5

What's your returns policy?

Accepted Answer

30 days from delivery, on unused items in original packaging. See our Shipping & returns page for the full policy.

Question 6

What are your products made from?

Accepted Answer

Every product page lists the primary materials. We choose renewable or recycled content wherever the format allows, and where a product contains a plastic component we say so on the page.

Question 7

How do I contact you?

Accepted Answer

Email hello@clovestreet.shop or use the contact form. We reply within one business day.

Frequently asked